Privacy policy

General provisions

1. M3D-Print is the data controller under GDPR for personal data needed to deliver customer services.
2. Data protection contact: info@m3dprint.be.
3. Personal data means any information linked to an identified or identifiable natural person.

Source of personal data

1. We process data provided directly by the customer through forms, communication, and order workflows.
2. Only identification and contact data required for contract execution are collected.
3. Data is used for shipping, accounting, and communication obligations and is not publicly disclosed.

Purpose of processing

Customer data is processed for the following reasons:

1. Registration and interaction management on m3dprint.be in line with GDPR requirements.
2. Execution of quote and order requests (name, address, email, phone).
3. Compliance with legal obligations linked to contractual relations.
4. Required data is necessary to execute a purchase agreement correctly.
5. Legal bases (article 6 GDPR): executing quotes and orders relies on the contract (art. 6(1)(b)); legal and tax obligations on art. 6(1)(c); analytics and marketing cookies on your consent (art. 6(1)(a)); direct marketing to existing customers on our legitimate interest (art. 6(1)(f)), with a right to object.

Data retention period

1. Invoices and accounting records are kept for the statutory retention period required by Belgian tax law. Other personal data is kept no longer than necessary for the purpose for which it was collected.
2. After the legal retention period, personal data is deleted or anonymized.

Recipients and processors

Some services require trusted processors to help execute orders and maintain platform operations.

Main processors and partners include:

• Milan Blairon (site owner and operational contact for m3dprint.be).
• Shipping providers such as BPost or Mondial Relay.
• Analytics services such as Google Analytics.
• Marketing analytics integrations such as Meta Pixel when consent is granted.

Your rights

In accordance with GDPR, you have the right to:

1. Access your personal data.
2. Correct inaccurate personal data.
3. Request deletion of personal data where legally possible.
4. Object to specific processing activities.
5. Request data portability.
6. Withdraw consent by email at info@m3dprint.be.
7. Lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), Drukpersstraat 35, 1000 Brussels (contact@apd-gba.be, dataprotectionauthority.be).

Data security

1. Technical and organizational measures are in place to protect personal data.
2. Security controls include restricted access, antivirus protection, and regular maintenance.

Final provisions

1. By placing an order, the customer confirms understanding of this privacy policy.
2. Acceptance may be confirmed through checkbox consent in relevant forms.
3. M3D-Print may update this policy and publish revised versions on this page.

What are cookies?

Cookies are small text files stored on your device to remember settings and help websites function correctly.

Necessary cookies

• Cookie preference storage (m3d-cookie-consent).
• Language preference storage (preferredLanguage).
• Session and core website functionality support.

Necessary cookies cannot be disabled because they are essential for site operation.

Analytics cookies

• Usage analytics to understand how visitors navigate the website.
• Performance monitoring to improve speed and reliability.

Analytics cookies are used for aggregated measurement and service improvement.

Marketing cookies

• Meta Pixel tracking for ad campaign measurement.
• Conversion tracking for campaign effectiveness.
• Retargeting support for relevant ads on partner platforms.

Marketing cookies are only used after explicit consent.

Functional cookies

• Storage of user preferences and interface settings.
• Temporary form support for improved usability.

Your cookie choices

You can manage cookie behavior at any time:

• Update preferences through cookie settings when available.
• Use browser controls to manage cookie storage.
• Select categories individually according to your preference.
• Withdraw consent whenever you choose.

Cookie retention periods

Cookies can remain active for different durations:

• Session cookies are removed when you close your browser.
• Persistent cookies remain active for up to 1 year.
• Cookie preferences are retained for up to 1 year or until changed.

Compliance framework

Cookie implementation aims to comply with:

• General Data Protection Regulation (GDPR/AVG).
• ePrivacy Directive.
• Belgian and European legal requirements.
• Relevant compliance guidance from major digital platforms.

Cookie policy contact

For cookie-related questions:

• Email: info@m3dprint.be
• Use the contact page for project and support requests.